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Mind launches inquiry into AI and mental health after Guardian investigation

The Guardian

The Guardian revealed how people were being put at risk of harm by false and misleading health information in Google AI Overviews. The Guardian revealed how people were being put at risk of harm by false and misleading health information in Google AI Overviews. Exclusive: England and Wales charity to examine safeguards after Guardian exposed'very dangerous' advice on Google AI Overviews'Very dangerous': a Mind mental health expert on Google's AI summaries Mind is launching a significant inquiry into artificial intelligence and mental health after a Guardian investigation exposed how Google's AI Overviews gave people "very dangerous" medical advice. In a year-long commission, the mental health charity, which operates in England and Wales, will examine the risks and safeguards required as AI increasingly influences the lives of millions of people affected by mental health issues worldwide. The inquiry - the first of its kind globally - will bring together the world's leading doctors and mental health professionals, as well as people with lived experience, health providers, policymakers and tech companies.


Google puts users at risk by downplaying health disclaimers under AI Overviews

The Guardian

Google's AI Overviews only issue a warning if users choose to request additional health information, by selecting'Show more'. Google's AI Overviews only issue a warning if users choose to request additional health information, by selecting'Show more'. Google is putting people at risk of harm by downplaying safety warnings that its AI-generated medical advice may be wrong. When answering queries about sensitive topics such as health, the company says its AI Overviews, which appear above search results, prompt users to seek professional help, rather than relying solely on its summaries. "AI Overviews will inform people when it's important to seek out expert advice or to verify the information presented," Google has said .


Google's AI Overviews Can Scam You. Here's How to Stay Safe

WIRED

Beyond mistakes or nonsense, deliberately bad information being injected into AI search summaries is leading people down potentially harmful paths. These days, rather than showing you the traditional list of links when you run a search query, Google is intent on throwing up AI Overviews instead: synthesized summaries of information scraped off the web, with some word-prediction magic added, and packaged together in a way to sound as accurate and reliable as possible. We've written before about some of the problems with these AI Overviews, which regularly contain mistakes or nonsense, and of course rip off the work of the human writers who actually know the answers to the questions you're putting into Google. There's another problem though--these AI answers can actually be dangerous. As with every other new technology through history, scams are now making their way into AI Overviews as well, apparently injecting Google's AI answers with fraudulent phone numbers that you shouldn't trust.


Gemini 3 is now Google's default model for AI Overviews

Engadget

Apple could unveil Gemini-powered Siri in Feb. Gemini 3 is now Google's default model for AI Overviews Plus, you can start an AI Mode conversation directly from a summary. The Google logo and lettering can be seen on the façade of the company's Munich headquarters building in Munich (Bavaria). Google has begun rolling out two upgrades for Search. Starting today, Gemini 3 is the default model powering AI Overviews. When the company debuted its new family of AI systems last November, it first deployed Gemini 3 in AI Overviews through a router that was programmed to direct the most difficult questions to the new system.


Google AI Overviews cite YouTube more than any medical site for health queries, study suggests

The Guardian

No hospital network, government health portal, medical association or academic institution came close to YouTube's number of citations, the researchers said. No hospital network, government health portal, medical association or academic institution came close to YouTube's number of citations, the researchers said. How the'confident authority' of AI Overviews is putting public health at risk Google's search feature AI Overviews cites YouTube more than any medical website when answering queries about health conditions, according to research that raises fresh questions about a tool seen by 2 billion people each month. The company has said its AI summaries, which appear at the top of search results and use generative AI to answer questions from users, are "reliable" and cite reputable medical sources such as the Centers for Disease Control and Prevention and the Mayo Clinic. However, a study that analysed responses to more than 50,000 health queries, captured using Google searches from Berlin, found the top cited source was YouTube .


How the 'confident authority' of Google AI Overviews is putting public health at risk

The Guardian

How the'confident authority' of Google AI Overviews is putting public health at risk Experts say tool can give'completely wrong' medical advice which could put users at risk of serious harm Do I have the flu or Covid? Why do I wake up feeling tired? What is causing the pain in my chest? For more than two decades, typing medical questions into the world's most popular search engine has served up a list of links to websites with the answers. Google those health queries today and the response will likely be written by artificial intelligence.


'Dangerous and alarming': Google removes some of its AI summaries after users' health put at risk

The Guardian

Google has said AI Overviews, which use generative AI to provide snapshots of information on a topic or question, are'helpful and reliable'. Google has said AI Overviews, which use generative AI to provide snapshots of information on a topic or question, are'helpful and reliable'. 'Dangerous and alarming': Google removes some of its AI summaries after users' health put at risk Google has removed some of its artificial intelligence health summaries after a Guardian investigation found people were being put at risk of harm by false and misleading information. The company has said its AI Overviews, which use generative AI to provide snapshots of essential information about a topic or question, are " helpful " and " reliable ". But some of the summaries, which appear at the top of search results, served up inaccurate health information, putting users at risk of harm.


Auditing Google's AI Overviews and Featured Snippets: A Case Study on Baby Care and Pregnancy

Hu, Desheng, Baumann, Joachim, Urman, Aleksandra, Lichtenegger, Elsa, Forsberg, Robin, Hannak, Aniko, Wilson, Christo

arXiv.org Artificial Intelligence

Google Search increasingly surfaces AI-generated content through features like AI Overviews (AIO) and Featured Snippets (FS), which users frequently rely on despite having no control over their presentation. Through a systematic algorithm audit of 1,508 real baby care and pregnancy-related queries, we evaluate the quality and consistency of these information displays. Our robust evaluation framework assesses multiple quality dimensions, including answer consistency, relevance, presence of medical safeguards, source categories, and sentiment alignment. Our results reveal concerning gaps in information consistency, with information in AIO and FS displayed on the same search result page being inconsistent with each other in 33% of cases. Despite high relevance scores, both features critically lack medical safeguards (present in just 11% of AIO and 7% of FS responses). While health and wellness websites dominate source categories for both, AIO and FS, FS also often link to commercial sources. These findings have important implications for public health information access and demonstrate the need for stronger quality controls in AI-mediated health information. Our methodology provides a transferable framework for auditing AI systems across high-stakes domains where information quality directly impacts user well-being.


Gemini 3 Is Here--and Google Says It Will Make Search Smarter

WIRED

Gemini 3 is skilled at reasoning, generating video, and writing code. Amid talk of an AI bubble, Google notes the new model could help increase search revenue too. Google has introduced Gemini 3, its smartest artificial intelligence model to date, with cutting-edge reasoning, multimedia, and coding skills. As talk of an AI bubble grows, the company is keen to stress that its latest release is more than just a clever model and chatbot--it's a way of improving Google's existing products, including its lucrative search business, starting today. "We are the engine room of Google, and we're plugging in AI everywhere now," Demis Hassabis, CEO of Google DeepMind, an AI-focused subsidiary of Google's parent company, Alphabet, told WIRED in an interview ahead of the announcement.


Italian news publishers demand investigation into Google's AI Overviews

The Guardian

The AI-generated summaries created in Google searches have'detrimental effects on Italian users, consumers and businesses', according to FIEG. The AI-generated summaries created in Google searches have'detrimental effects on Italian users, consumers and businesses', according to FIEG. Italian news publishers demand investigation into Google's AI Overviews Newspaper federation says'traffic killer' feature violates legislation and threatens to destroy media diversity Thu 16 Oct 2025 08.53 EDTLast modified on Thu 16 Oct 2025 10.23 EDT Italian news publishers are calling for an investigation into Google's AI Overviews, arguing that the search engine's AI-generated summaries feature is a "traffic killer" that threatens their survival. FIEG, the Italian federation of newspaper publishers, said it has submitted a formal complaint to Agcom, Italy's communications watchdog. Similar complaints have been filed in other EU countries.